Contact Us Page
Sixty-four percent of visitors want to find a contact page after arriving on a website. But is it really that detrimental if you don’t have one?
The simple answer is - yes. Simple contact forms with three fields have a minimum conversion rate of 25 percent. Also, when 42 percent of consumers are distrustful of brands with poor communication, a contact us page becomes even more critical.
Top website designs that give users what they want will always have a contact page -- and you should, too. Service-based companies in particular benefit immensely from clear and simple contact forms. The small form, readable text and clear messaging make this the perfect catch-all for potential clients.
Other sites benefit from contact pages as well. E-commerce sites can strengthen customer relationships by answering questions through a contact form, while informational sites can field suggestions, allowing users to feel more engaged and understood by a company.